Customers can enter their billing information in their tenant portal by following the directions below.
1. Your customer needs to sign in through your website by clicking Make a Payment/Login.
2. Direct them to the Recurring Billing tab.
3. They can add a payment account themselves by clicking Add Payment Account. They'll also be able to pause or edit any card already on file.
Note: Customers can only edit this information if Customers Can Edit Billing Information box is checked under Setup and Settings. 