Existing customers can sign the agreement online by logging in to their account after you provide them with a username and password.
Signing the agreement without logging into the online account
You can text/email the tenant a link to the storage agreement so it can be signed quickly and easily. The link is authenticated and is good for 24 hours. When the tenant clicks that link, they will be taken directly to their online account to sign the agreement, and the software will automatically update once the signature is captured. If the tenant misses the 24-hour window, they can still sign the agreement, but they will be directed to log in to their account.
Tenants who rent online will have already signed a lease agreement, as it is required to successfully rent online. If a facility manager rents a unit to a tenant, they will need to ensure the agreement is sent to the tenant during the rental process and follow up with the tenant until the agreement is signed. The Storage Agreement report is great for managing signed and unsigned agreements for your facility.
How an existing customer signs the agreement
1. Have the customer visit your website and log in to their account using the Make a Payment/Login button.
2. They will enter their Username and Password and click Login to access their dashboard.
3. On the Dashboard, they will click Sign Agreement.
4. The customer will read the agreement and then, at the bottom, sign and signify they agree. They will sign with their mouse (e.g., on a computer) or with their finger (e.g., on a phone).