SSO: Enrollment Guide

1. Click Get Started.

2. Select I Do Not Have an SSO User Account.

Note: If your organization has enabled the ability to login with your own identity provider, once you click I Do Not Have an SSO User Account, you can select your company’s domain name to proceed.

Enter your username or email associated with your company's login system, confirm the username or email, add your password and security information, and click Create User Account.

Note: If your organization has enabled the ability to login with your own identity provider, once you click I Do Not Have an SSO User Account, you may see this option: I don't see my email or username's ending format. You can ask your administrator to add your domain format, or use any of the associated domains listed. You can also choose to skip SSO setup for now.

3. Enter your First Name and Last Name.

4. Enter your username, your email address, and password. Username and email address will be the same unless you share an email address with coworkers.

Shared email address:

If you share an email address with coworkers at your organization, you must create a separate username. Each username must be unique and formatted as an email address. The username doesn’t have to be a valid email, but must be formatted as an email address (ex, your.name@yourcompany.com). Your company admin may have provided guidance about the username they want you to use. You'll see an error message if you enter a username that's already taken.

Password requirements: Passwords must contain at least one lowercase character, one uppercase character, one number, one symbol, and be at least 12 characters long. It cannot contain your first or last name, or any part of your username.

5. Select a security question and enter your answer.

6. Click Create Account.

7. On the next screen, you’ll see a success message. Click Continue.

8. Enter your login credentials and click Continue.

9. Click Setup under your preferred Multi-Factor Authentication option and complete the setup instructions. You can find instructions for each MFA option in our article: MFA setup.

Note: Depending on your account settings, not all MFA options shown in this screenshot may be available.

If you use Okta Verification or another Authenticator app, please be aware that copycat apps may be available in the App Store. Ensure you download the official app. Authenticator apps typically do not cost anything.

10. Click Finish.