Storable Easy Knowledge Base

How does my customer make a payment online?

Storable Easy

This feature is only available if you have a merchant account and a gateway connected to your Storable Easy software program.

1. Your tenant can make a payment by going to your website and clicking Make a Payment/Login. They will log in using the customer login credentials you assign them.

2. Once logged in, they can click Make a Payment.

They will be taken to a screen listing any current or past-due invoices on the account. They can also download a statement of these charges. Click Make a Payment.

4. The next menu will show the invoices due and they can put in the amount they want to pay. If the customer does not have anything due at this time, they can still make a payment that will be credited to their account until the next invoice is issued. The credit will be applied by the system to the invoice due on its due date.

If the tenant has a credit on their account, they can apply it to their balance by selecting Apply Credit to Amount Due.

Recurring Billing

1. If the customer wants to set up recurring billing, they can click on Recurring Billing from the Dashboard. They can add billing information on this screen or edit the info on file if that's something your facility allows (Setup - Settings - Customers can edit billing information)

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