Follow the steps below to see how to email your customers within the software:
1. Log in to your account.
2. Hover over the Email, Txt, & Print tab.
3. Click the Send Email sub-tab.
4. Select a group or an individual customer to send the email to. If you want to send an email to a specific customer, leave this selection as "Select Individuals," and then select the customer from the drop-down.
5. Type in a subject and the email body.
6. Click Send.
*Note- If a tenant does not have an email in their profile, they will not receive an email.
Tenants will be able to reply to emails sent if a reply-to email address is set up in communication settings (Email, Txt & Print > Settings). There is no way to temporarily disable tenants from replying other than by removing the reply-to email address from the settings.