Proration allows you to charge for a partial month so that all future billing falls on the first of the month.
How to Adjust Proration Settings
Hover over the Setup menu and click Settings.
Scroll to the bottom of the page to find the Prorating section.
Choose your preferred settings for both Customer Rentals (online) and Manager Rentals (in-person).
Click Update Settings.
Proration Options Explained
Below are four ways to handle proration. For these examples, assume rent is $60/month, and the customer moves in on October 15th.
Bill for the first full month, prorate the second month billed now
The customer pays for one full month PLUS the "bridge" amount to the 1st of the month, all at once.
At move-in, the customer pays $90 ($60 for the first full month + $30 to get to Nov 15 - Nov 30).
Next bill: Due Dec 1 for the full $60.
Bill for the first full month, Prorate second month billed later
The customer will be required to pay for the first full month's rent at move-in and will be billed later for their prorated second month.
At move-in, the customer pays $60 (covers Oct 15 – Nov 15).
Next bill: Due Nov 15 for $30 (covers Nov 15 – Dec 1).
Future bills: Due on the 1st of every month starting in December.
Prorate this month and bill full billing cycle starting next month Most common
The customer pays the balance for the current month at move-in.
At move-in, the customer pays $30 (Oct 15 – Nov 1).
Next bill: Due Nov 1 for the full $60.
Prorate this month and bill now for the first billing cycle
The customer pays for the rest of the current month, PLUS the next full month up front.
At move-in, the customer pays $90 ($30 for Oct + $60 for Nov).
Next bill: Due Dec 1 for the full $60.
Custom Proration (at move-in)
You can select Custom Prorating when moving a customer into a unit to customize the prorated rent amount. You can also customize a Prorated Insurance Premium.
