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Offsetting the Date a Card is Charged

The software now allows you to put in a different billing date other than the due date for recurring billing customers. We call this the billing "offset". Before, our software would only allow you to bill on the due date for recurring billing customers. With this offset, you can bill on the 5th with a due date of the 1st. To set the billing date with an "offset" from the due date, click on Recurring Billing within the customer profile and set the offset to be the number of days after the due date that you want the software to attempt to charge the card on file.

The offset works like this if the due date is on the 1st of the month and you put the billing offset date to "4" then the tenant's payment info will automatically be charged on the 5th.


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