What email does the software send from?
The emails that now go out to your customers will be coming from email@example.com. You can add your email to the system so if anyone replies to "firstname.lastname@example.org," you will receive their responses:
1) Log in to your account
2) Scroll over the Email, Txt, & Print tab
3) Click the Settings sub-tab
4) The first setting will be the Email Settings and you can change the "Reply To Email" to your email address
5) Click Save