Setting Up Automated Invoice Reminders
Your invoices get generated based on your settings under SETUP>Settings>Billing period. That is the number of days prior to the due date of the invoice that the invoice is generated on the tenant account. To email those out automatically, go to Email, Txt, & Print>Settings and there is a "reminder period". As long as the reminder period is equal to or less than the billing period, the software will automatically kick out an automated email to the tenant. You also have to make sure that your reminder email template is turned on. You can do this by going to Email, Txt, & Print>Templates and clicking on the template called "invoice reminder to customer" and checking the box to enable email capability.