PTI StorLogix Gate Integration
Step 1 - Go into your Easy Storage solutions website and install the Gate Sync Program
Step 2- When setting up your Gate Sync Program, make sure to put your facility code in. The facility code can be found at the bottom of your "Gate" page in the ESS software, SETUP>Gate. Also, when setting up your ESS Gate Sync Settings make sure to put the file path for the "save file" section to C:Pti\pti.dat
Step 3-Setup the Storlogix software to read the gate file that the Easy Storage Software creates by:
1.Click Edit for the Storlogix property
2. Set configuration as follows:
*Interface is Active checkbox should be checked
*Acct Software set to "Generic"
*Interface to should be "StorLogix"
*Preprocessor should be set to "PTIDAT"
*Input File should be set to "C:PTI\pti.dat
*Result File should be set to "C:PTI\Results.dat
Please note that Site Name and Company are property dependent.
5. Select Save
6. Once the new file has been downloaded into this C:pti folder Storlogix should read the file and update the gate system accordingly. Storlogix should change PTI.dat file to a RESULT.dat file once it has been update.
OTHER NOTES and TROUBLESHOOTING:
1-You might need to turn on the WSIWG check box in the PTI management interface if the facility has dashes or such in their unit number descriptions. IE. A-123.
Your computer may need to be on Microsoft .net 4.5 or 4.6 framework if you are having problems with your ESS gate sync software
Communication from other outside software programs(previous management systems) need to be halted in order for the ESS gate sync post download action to work.
If you get an file in the PTI folder that says: PTI-MI (site name) - ERR7.log and you open it up and it says something like.... 7/10/2015 12:15:18 AM ERR:2 [-Error Processing Line: 272, Unit G 14-] this means that there is a space in between the unit number and that is not allowed in storlogix ex. G 15 needs to be G15
Error that says, "unable to connect to StorLogix Interface Service. Status will not be updated" try this... screenshot Also make sure they're storlogix software is up to date.
A Great Troubleshooting tool to see the errors is if you set the storlogix interface program to the "preview" mode and then initiate a sync. this will pull up what would be sent to storlogix and will show some errors.
to see PTI's Compatitbility with Windows Versions: Click Here
PTI Storlogix Interface Document. This will help explain errors, results, log files, etc. Click Here
(Enable Trace Log & Log Activity in interface to find errors easier)
Video that shows instructions
**If Storlogix is not reading the download file correctly (too many errors, not updating, etc.) it can help to erase everything in the Storlogix software and allow the file to be re-downloaded. Start fresh in a sense.**
To restart the interface: Go to Services, Find Storlogix Interface, Right click and restart it
When a customer is trying to get into the gate they will push *code# to open the gate.