For more direct support, please call 888-958-5967 or email support@storageunitsoftware.com

How do I make it so a person cannot rent a unit online if his card is rejected?

If someone goes to rent a unit online, and his/her card is rejected, they may still be rented the unit unless you change a setting in the software. To make it so a person cannot rent a unit without a valid credit card:

1. Log in to your software.

2. Hover over the Setup tab and select Settings.

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3. Scroll down to the Other section, and uncheck the Save Unpaid Customer Rentals

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4. Be sure to click the Update Settings button when you are done.

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