What does "unallocated" mean on the sales report?
You may see an unallocated amount under the "Sales" report. Unallocated would be any credit showing on a customers account that came from an actual payment.
Follow the steps below to get to the "Sales" report.
1) Log in to your account
2) Click the Reports tab
3) Click the Sales link under "Accounting/Financials"
4) Adjust the dates you would like to pull reports for and click Load Report